Case studies

Institutions like yours, and what our solutions changed for them.

Each story starts from an everyday difficulty and describes what changed for the teams, without exaggerated promises.

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Why read them
  • Recognise a situation close to your own
  • Understand how the go-live went
  • See what changed for the teams and for management
  • Prepare your questions for a conversation with us
Our clients

Five situations, five solutions

Microfinance · Elmo's Bank

Day-end closings without discrepancies, and reports ready without all-nighters.

Caisse Mutuelle du Wouri. The caisse wanted to put an end to late closings and to the manual preparation of its regulatory returns before every inspection.

“For the first time, we face an inspection without chasing supporting documents.”
Chief Operating Officer, Caisse Mutuelle du Wouri
What changed
  • Guided day-end closing in every branch
  • Regulatory returns prepared from the transactions
  • Client and outstanding-loan data migration checked with management
Discover Elmo's Bank
Local authority · Elmo's Collecte

Every tax collected at the market is traced all the way to the cash desk.

Commune du Littoral. The commune's agents collected cash in the field, with no simple way to reconcile the evening's cash handovers.

“Every evening, we know where the money collected is.”
Municipal Tax Collector, Commune du Littoral
What changed
  • Receipt handed to the taxpayer on the spot
  • Cash handover confirmed by the supervisor
  • Real-time tracking of rounds
Discover Elmo's Collecte
Association · Elmo's Tontine

Tontines that run without disputes between members.

Mutuelle des commerçants. The association ran several tontines in notebooks, with delays that were hard to follow and disagreements at the end of each session.

“Members see everything, and the end-of-session arguments have disappeared.”
Treasurer, Mutuelle des commerçants
What changed
  • Rules fixed from the start for each tontine
  • Payout approved by two officers
  • Receipt sent to every member by SMS
Discover Elmo's Tontine
Brokerage firm · Elmo's Bourse

Orders tracked from day one to settlement, and better-informed investors.

Société de Bourse du Littoral. The firm managed its securities accounts across several files, with manual checks before each order was sent.

“Every order now has a path, and our clients can see it.”
Chief Operating Officer, Société de Bourse du Littoral
What changed
  • Orders approved before they are sent
  • Portfolios valued every day
  • Statements and notices sent automatically
Discover Elmo's Bourse
Financial institution · Elmo's Notify

Receipts and codes that arrive, whatever the phone.

Fonds Solidaire du Centre. The institution sent its messages through a single channel, with frequent failures in certain areas.

“Our customers receive their receipts, and our advisers get fewer calls.”
Customer Relations Manager, Fonds Solidaire du Centre
What changed
  • WhatsApp first, SMS as a fallback
  • Tracking of every message sent
  • Messages in the customer's language
Discover Elmo's Notify
Talk to a peer

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A conversation between peersA manager who went through the same go-live will answer you frankly.
No intermediaryYou choose the questions; we are not part of the conversation.
Whenever you likeDuring your review, before your decision.
No commitmentIt is there to help you think, not a compulsory step.

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