Security and compliance

Controls designed to protect you and your clients.

From the start, our solutions include what your auditors, your regulator and your clients expect: controlled access, traced approvals and ready-to-use reports.

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What you can show an inspector
  • Who did what, and with what authorisation
  • The regulatory reports for the period
  • Compliance alerts and how they were handled
  • Your institution's transaction logs
Our commitments

Four pillars for operating with confidence

Controlled access

Each member of staff accesses only what relates to their role, with rights that you control.

Traced approvals

Sensitive operations require several people. Every approval is dated and kept.

A history that cannot be altered

Entries are never erased. Any correction is made through a justified, visible entry.

Continuous monitoring

Unusual transactions, internal fraud risks and credit vigilance are escalated to the right person.

Regulatory compliance

What our solutions help you demonstrate

Compliance with COBAC regulationsElmo's Bank is designed for the rules that apply to banks and microfinance in the CEMAC zone.
Reports requested by the regulatorThe returns for the period are prepared from your data and kept on file.
Anti-money launderingDetection of unusual transactions, review by your teams and a record of the decision.
Protection of client dataYour data remains yours; our teams access it only as part of the support you have agreed.
Business continuityRegular backups and an organised recovery to limit the impact of an incident.
Hosting and continuity

Where your data lives, and what happens if there is a problem

HostingYour data is hosted in a professional data centre. The location and type of hosting are agreed with you.
BackupsRegular backups, stored separately and tested to make sure we know how to restore them.
Recovery after an incidentA written plan sets out who acts, in what order, and how you are kept informed.
Access by our teamsLimited to the agreed support, traced, and subject to your approval.
Frequently asked questions

What we are often asked

Can we receive your security documentation?

Yes, on request. We share it with your managers, under a confidentiality agreement.

Can our auditors audit your solutions?

We are happy to support your auditors with the logs and reports available in the platform.

A compliance question?

Our experts answer your compliance and audit managers.

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First receive our compliance and security packs